Inovelia, LLC
Privacy Policy
Last Updated Date: August 28th 2024
Welcome to Inovelia, LLC, or as we like to go by “Inovelia,” “we,” “our,” or “us,” and we’re on a mission to revolutionize how real estate agents connect. Our suite of Products empowers Users like you to effortlessly organize, display, and share information with your contacts across our Platform.
Privacy Protection Promise
Your privacy matters to us, and we’re dedicated to safeguarding it. This Privacy Policy outlines our commitments, practices, and procedures regarding your information. We encourage you to carefully review this Policy to understand how we handle your data. If you’re not comfortable with our approach, we understand – and you’re welcome to refrain from using our Platform or purchasing our Products.
How to Reach Us
Got questions about our practices or this Policy? We’re here to help. Reach out to us via email at [email protected] or by mail at Inovelia, LLC, Attn: Data Privacy Officer, 3823 Tamiami Trail East, #180, Naples, FL 34112.
Scope of this Policy
By accessing our Platform or using our Products, you become a valued User and agree to abide by this Policy, along with our Data Processing Addendum and Terms of Service and Sale.
This Policy delineates the kinds of information we collect from you or that you provide to us when you engage with our Platform or Products. It also outlines our practices for gathering, utilizing, securing, and disclosing said information.
Information Categories We Gather or Receive
At Inovelia, LLC, we provide Users with a platform for personalization and connection, allowing you to curate your pages and profiles with diverse content. The data we receive from you spans a wide spectrum. You may directly furnish information to us, such as during registration or when enhancing your page on our Platform. Additionally, as you engage with our Platform or Products, certain information may be automatically generated, including details about your internet connection, device specifications, or device location.
Moreover, linking third-party applications to your Platform account (e.g., Gmail or Facebook) may also enrich the data we receive.
Given the extensive customization options our Platform offers, you might share Personal Information, Sensitive Information, and Other Information with us:
Personal Information: This encompasses data that can directly or indirectly identify you, your household, or your device. Examples include names, postal addresses, telephone numbers, IP addresses, or email addresses.
Sensitive Information: While not mandatory, you may choose to provide sensitive details such as your date of birth, racial or ethnic background, political affiliations, religious beliefs, or similar information. We understand the importance of such data and handle it with utmost care.
Other Information: This category includes a myriad of content like hobbies, images, links, descriptions, messages, and comments – essentially, anything that isn’t Personal Information or Sensitive Information. As you customize your account or profile, this data may intertwine with your Personal or Sensitive Information.
Below is a breakdown of the Information we collect or receive from you:
Category of Information
Identity or Contact Information
This category includes your first name, last name, or similar identifier, postal addresses, unique personal identifiers, online identifiers, IP addresses, email addresses, social media accounts or identifiers (e.g., username), age, date of birth, or other similar contact information or forms of identification.
Transaction Information
This category includes details about payments to and from you, as well as information about subscriptions and services you have purchased from us. You confirm that you are the holder of the credit/debit card being used and that the name on the card is your own. You must provide the card number, expiry date, and, if required, the card security code (CSC). You consent to allowing us to securely store your payment details and auto-renew your subscription for uninterrupted access to certain features, product updates, and support. You agree to receive only digital invoices.
Content Data Information
Any content you post on the Platform not already included in another category falls under this category. This includes, but is not limited to, pictures, third-party links (including links to social media accounts, payment processors (e.g., Stripe)), documents you have uploaded to the Platform, writings (e.g., “About Me” information), preference settings, messages, comments, and other contributions on our Platform, along with metadata about them (such as when you posted them) (“Content”).
Marketing and Communications Information
This category covers your preferences in receiving marketing from us and your communication preferences. If you correspond with us by email or messaging through our Platform, we may retain the content of such messages and our responses.
Behavioral and Usage Information
Details of your access, use, or interaction with our Platform or Products, including traffic data, location data, logs, and other communication data, as well as the information that you access on our Platform. This may also include data collected automatically by your use of our Platform or Products (for example, the duration of a page visit), and inferred or assumed information relating to your behavior and interests, based on your activity on our Platform or with our Products.
Technical Information
This category comprises your IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our Platform. We may collect this information automatically through cookies, logs, and web beacons.
Aggregated Data or Information
We may also collect, use, and share “aggregated data” or “aggregated information” such as statistical or demographic data. Aggregated information may be derived from your Personal Information, but once in aggregated form it will not constitute Personal Information as this data does not directly or indirectly reveal your identity. However, if we combine or connect aggregated data with your Personal Information so that it can directly or indirectly identify you, we treat the combined data as Personal Information which will be used in accordance with this Policy.
Third-Party Sources, Cookies, and Other Tracking Technologies
A cookie is a small text file which is placed onto your device (eg computer, smartphone, or other electronic device) when you use our website. We use cookies on our website to recognize you and store information about your preferences or past actions.
This Cookie Policy applies to all information collected through our website, including the technologies we and third parties with whom we partner use for automatic data collection. We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store Your Data. This Cookie Policy explains the different types of cookies used on our website and how you can control them. We reserve the right to change this Cookie Policy at any time.
The cookies we use generally fall into one of the following categories:
Necessary | Running our website and identifying/preventing security risks.
Preferences | Remembering settings/preferences and improving user experience.
Performance | Collecting information about website usage and improving performance.
Marketing | Delivering relevant advertisements and tracking advertising campaign efficiency.
Where applicable, we provide you with the opportunity to opt out of the use of Cookies.
What are cookies? This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.
Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.
How do we use cookies? As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
Manage Cookie Preferences; Manage cookie preferences Cookie Settings You can change your cookie preferences any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.
Chrome: https://support.google.com/accounts/answer/32050
Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac
Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US
Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc
If you are using any other web browser, please visit your browser’s official support document
How We Use Your Information
We utilize Information collected about you or provided by you, including any Personal Information, for various purposes:
– Presenting our Platform and its contents, personalizing, and enhancing user experience.
– Providing requested information, products, or services.
– Enabling participation in interactive features.
– Sending notices about accounts, subscriptions, or changes to our Platform.
– Fulfilling contractual obligations and enforcing rights.
– Notifying about changes to our Platform or Products.
– Ensuring the safety, security, and integrity of our technology assets.
– Conducting testing, research, analysis, and product development.
– Responding to law enforcement requests and complying with applicable laws.
– Any other purpose described at the time of Information provision or as required by law.
Your consent may also determine additional purposes for Information use.
Disclosure of Your Information
We may share your Information, including Personal Information, under written contracts that require confidentiality and limit use to specified purposes. We do not sell your Personal Information.
We may disclose Information as follows:
In connection with Platform or Product use:
When users provide phone numbers on their business card pages, profiles, or listings, those numbers are displayed publicly as directed by the user. These numbers are collected solely for this purpose and are not used by us for marketing, promotional, or unsolicited communications.
In connection with Opt-In Forms:
If you voluntarily provide your phone number through an opt-in form on our website or platform (for example, to receive updates, offers, or marketing messages), you consent to receive marketing and informational communications from us at the number provided. Message and data rates may apply. You may opt out of these communications at any time by replying STOP. These phone numbers may also be shared with our service providers solely for the purpose of delivering such communications, under confidentiality agreements.
To service providers, affiliates, and agents:
We may share Information with third parties that support our Platform and Products, under written agreements that require confidentiality and limit the use of your information to providing services to us.
To processors and subprocessors:
We may share Information with third-party processors and subprocessors engaged to support our Platform and Products, solely as necessary for operational, security, and service delivery purposes.
With your consent or as otherwise disclosed:
– We may utilize your Information for purposes you’ve consented to or disclosed when providing the Information.
In connection with a business transfer:
– In the event of a business transfer, including mergers or asset sales, Personal Information may be among the transferred assets.
Fulfilling legal obligations:
– Personal Information may be disclosed to comply with legal processes or to protect rights, property, or safety.
For analytics or research purposes:
– We may partner with third parties to collect Information for research, analysis, or reporting, often utilizing cookies or similar technologies.
Aggregated information or data:
– Aggregated demographic data about Users and Platform activity may be disclosed.
Where We Store Your Information:
– Information provided may be stored, processed, and accessed in the United States or elsewhere as necessary for the purposes described in this Policy.
How Long We Store Your Information:
– Information is retained as long as reasonably necessary for the described purposes or as required by law.
Your Rights Related to Your Personal Information:
– You have rights concerning your Personal Information under applicable laws such as the CCPA and GDPR, including the right to access, correct, or delete your information.
How to Exercise Your Rights:
– To exercise your rights, contact us via email or mail. We’ll respond to your request promptly, verifying your identity as necessary.
Non-Discrimination:
– We won’t discriminate against you for exercising your rights.
How We Protect Your Information:
– Measures are in place to secure your Personal Information, and we promptly notify affected parties of any breaches.
Children Under the Age of 16:
– The Platform isn’t intended for children under 16, and we don’t knowingly collect information from them without parental consent.
Opt-Out of Sale of Personal Information:
– Individuals aged 16 or older can opt-out of the sale of their personal information at any time.
California Privacy Rights
If you are a California resident (as defined by the CCPA), California law may provide you with additional rights regarding our use of your Personal Information. Here’s a summary of the Personal Information categories collected or received by Inovelia, LLC within the last twelve (12) months:
| Category | Examples | Collected or Received? |
|---|---|---|
| Identifiers | Names, addresses, email addresses, etc. | Yes |
| Personal information categories listed in the California Customer Records statute | Names, addresses, financial information, etc. | Yes |
| Protected classification characteristics | Age, race, gender, etc. | No |
| Commercial information | Purchasing history, product or service records | Yes |
| Biometric information | Physical characteristics, health data, etc. | No |
| Internet or other similar network activity | Browsing history, interactions with websites | Yes |
| Geolocation data | Physical location or movements | Yes |
| Sensory data | Audio, visual, or similar information | Yes |
| Professional or employment-related information | Job history, performance evaluations | No |
| Non-public education information | Educational records | No |
| Inferences drawn from other personal information | Profile characteristics, preferences | Yes |
For questions or alternative format requests due to disability, please contact [email protected] or by mail at:
Inovelia, LLC
Attn: Data Privacy Officer
3823 Tamiami Trail East, #180
Naples, FL 34112
California’s “Shine the Light” law permits California residents to request certain information regarding our disclosure of Personal Information to third-parties for their direct marketing purposes. To make such a request, please contact us at [email protected] or by mail at the address provided above.
Contact Information
For inquiries or comments about this Policy and our privacy practices, contact us at:
Email: [email protected]
Mail: Inovelia, LLC
Attn: Data Privacy Officer
3823 Tamiami Trail East, #180
Naples, FL 34112
Changes to Our Privacy Policy
You understand that this Policy is subject to change by us without prior written notice at any time, at our sole discretion. Any changes to this Policy will be in effect as of the “Last Updated Date” referenced on the Platform. Your continued use of the Platform after the “Last Updated Date” will constitute your acceptance of and agreement to such changes.
